The Competition and Fair Trading Commission (CFTC) has appealed to oil marketing companies to ensure that filling station attendants do not engage in any form of deceptive conduct.
According CFTC Economist Innocent Helema, the commission has received information that some filling station attendants are deliberately manipulating the pumps with a view to discharge less amount of fuel than ordered by motorists.
Helema added that in some cases, the attendants do not reset the pumps at zero before discharging fuel to motorists.
Helema then advised motorists to ensure that fuel pumps are working properly and well calibrated.
On this note, Helema warned that appropriate penalties will be imposed on any filling station found duping consumers.
Meanwhile, CFTC has appealed to motorists to be vigilant against unscrupulous filling station attendants and ensure that the pumps have been reset to zero before fuel is discharged into their vehicles.
Section 43(1)(d) of the Competition and Fair Trading Act makes it an offence for any person to engage in conduct that is likely to mislead the public as to the nature, price, availability, characteristics, suitability for a given purpose, quantity or quality of any products or service.
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